FAQ
Where You’ll Find Renee
Renee is based in Perth, Western Australia. For those in the Perth metro area, she offers in-person consultations. If you’re elsewhere, she’d love to connect with you by email or phone to bring your vision to life.
Do you offer a warranty?
Yes — all Renee Tania pieces are covered by a lifetime warranty on craftsmanship.
This ensures your jewellery is made to the highest standard and can be enjoyed for generations.
Do you offer a careplan?
Absolutely. Every ring purchased from Renee Tania includes a complimentary clean and polish once per year, which also covers rhodium plating if needed.
Is there a charge for design consultations?
No — design consultations are complimentary.
Renee believes that the design journey should begin with inspiration, not obligation.
What services do you provide?
Renee specialises in:
- Custom jewellery design, including the use of your own gemstones, diamonds, or gold
- Cleaning and repair services for all jewellery
- A curated selection of lab-grown diamond jewellery, chains, and wedding bands
Do you sell Gemstones and Pearls?
Yes. If you’re searching for something specific, Renee can source the perfect gemstone or pearl to complement your design.
How can I measure my finger size?
Renee can guide you through the correct sizing process by phone or email.
Finger size depends on several factors, including ring design. If needed, a finger sizer can be posted to you.
How long does it take to make my jewellery?
The typical turnaround time is 4–5 weeks from design approval, plus postage.
If your design requires additional time, Renee will let you know during the design stage.
Do you offer handmade jewellery?
Yes — Renee offers both handmade and cast-and-finished pieces.
If you prefer your jewellery to be completely handmade, please mention this early in the process as pricing may vary.
What if I can’t visualise my design from a drawing?
That’s completely understandable.
To help, Renee can create a wax model of your piece for you to try on before production.
A $200 non-refundable deposit covers the model. Once approved, this amount is credited toward your 50% deposit to begin production.
For example, if your ring costs $2,000, the initial $200 goes toward your $1,000 deposit, leaving $800 to pay before production begins.
The final balance is due once your piece is ready for collection or delivery.
Do you ship internationally?
At this time, shipping is available within Australia only.
What payment methods do you accept?
Payments can be made by credit card, cash, or bank transfer.
If you prefer flexible options, Renee also offers interest-free finance through Humm.
Are Lab-Grown Diamonds real?
Yes — lab-grown diamonds are 100% real diamonds.
They share the same chemical composition and brilliance as mined diamonds; the only difference is that they’re created in a lab rather than formed in the earth.
Where can I learn more about lab-grown diamonds?
You can read Renee’s full article on Mined vs Lab-Grown Diamonds via the Blog in the main menu, or reach out directly — Renee is always happy to answer your questions.
Livadi Wedding Bands
Livadi Lifetime Promise: Livadi is committed to producing quality Jewellery without compromise. As part of that commitment, every creation is supported by a lifetime replacement guarantee against any faults in materials and workmanship.
Livadi Ring Size Promise: We understand that finger sizes can change over time. That’s why if within 12 months of purchase, you find that your ring doesn’t fit just right, we will replace the ring with a brand new identical ring at your size, at no cost.
Livadi Ring Style Promise: We also understand that peoples sense of style may change. That’s why if you fall out of love with the design, within 24 months of your purchase, simply exchange your ring for any other series ring to the same or lesser value, for a small fee.
Livadi Upgrade Promise: Or upgrade your ring at any time within 24 months of your purchase by returning your ring to me and paying the price between your ring and the more expensive ring, plus a small fee.
Workmanship: Every wedding band is hand crafted by a Jeweller with over 20 years experience.